Microsoft announced two new AI agents for sales that double as a competitive response to Salesforce in an area where both ...

While the solutions have a lot in common, Salesforce is getting closer to a "real" AI agent and offers more ways to customize ...

Salesforce uses TDX event to showcase AI platform Agentforce 2dx as Microsoft takes direct aim at the CRM market with its new ...

They connect to both Dynamics 365 and Salesforce, so sales reps can nurture and close deals without even opening their CRM,' ...

Microsoft has announced two new AI sales agents for Microsoft 365 Copilot to help sales teams manage leads and close deals ...

The agents are part of Microsoft 365 Copilot and can be used to automatically generate and communicate with sales leads.

Microsoft has unveiled a host of new AI agents aimed at supporting salespeople in their quest to chase leads and close deals ...

In recent public statements, Benioff and Nadella have been engaged in a sometimes not-so-subtle war of words over the future ...

On Wednesday, Microsoft unveiled Sales Agent, which can help sales teams close more deals faster by researching leads, setting up meetings, reaching out to customers, and even closing sales for ...

The latest updates will help the CRM software provider leapfrog over its rivals in the agentic AI market, analysts say.

Redmond is also launching a program called Microsoft AI Accelerator for Sales, to help business customers ditch legacy CRM ...

Microsoft is taking on Salesforce with its latest AI innovations, Sales Agent and Sales Chat. Who will emerge victorious? The ...