Six Sigma, a quality-control methodology first developed for manufacturing, is now used by business and organizations of all types.

Six Sigma provides a framework for measuring process performance and making improvements to better meet customer needs. Although full-scale Six Sigma implementations are usually limited to large ...

Many management techniques have begun shining the prosecutorial light on the sometimes criminally bad economic performance of IT. Six Sigma is one such rigorous technique designed to extract quantum ...

Implementing six sigma techniques can be daunting, especially for new teams. You can get caught up in the details from well-established practitioners and the novice, yet forget how this affects ...

Every business is unique. For most, simply adopting a single, prescribed approach is a risky move. In the case of Six Sigma, it can be especially tempting to, seeing the success of major companies ...

SunTrust Banks Inc. says it has proven that you need not follow every tenet of the Six Sigma quality improvement technique to get results. General Electric Co., Motorola Inc., and other major ...

Organizations aim to improve their processes’ efficiency and effectiveness by reducing waste, which creates a need for experts in project management frameworks and process improvement techniques such ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Part I: Six Sigma for IT Service Management-What you need ...