Assertiveness—a communication style that involves frank self-expression while respecting others—is considered a teachable skill and has been regarded as useful in improving the safety of medical care.

Is either of these remarks, spoken to a neighbor, assertive? 1. If you don’t mind, can you turn down your music? 2. You need to turn down your music right now. The answer is no. People often think ...

People with all sorts of difficulties—ranging from typical, everyday deflation, anxiety, and personality pathology—often struggle with being pro-active, exercising self-control, overcoming passivity, ...