Avaya Inc. today announced two new IP phones for desktop use in offices, schools and hospitals that feature high-fidelity sound and access to intelligent applications based on a new Wireless Markup ...

At first glance, it seems surprising that a company with a huge stake in the PBX and carrier worlds would enter the PBX-less phone market. But in reality, it’s not surprising: By adding a solution for ...

Being previewed at the annual Avaya ENGAGE user conference this week, Avaya Cloud Office combines RingCentral’s industry-leading unified communications as a service (UCaaS) platform with Avaya phones, ...

The communications industry’s largest show, the annual Enterprise Connect being held this week in Orlando, Florida, is a “who’s who” of unified communications and contact center providers as they ...

Analyst says the key to the four new phones’ success in the enterprise will be their improved voice quality and modularity Avaya will unveil a series of upgradable, modular VoIP phones this week, ...

Two years ago, patients calling Group Health Cooperative in Seattle for medical advice had zero chance of getting their questions answered on the first call. Now that the cooperative has implemented ...