Market is set to soar, expected to reach USD 178.74 billion by 2033, up from USD 77.88 billion in 2024, with a CAGR of 9.67% ...
Pranav Dalal is the CEO and founder of Office Beacon, a global outsourcing firm that serves clients in various industries worldwide. The conversation around business process outsourcing (BPO) used to ...
BPO services enable banks to manage and automate their business processes. This service has been widely used for back-office operations, which include inventory control production, order management, ...
Artificial intelligence is reshaping the business process outsourcing industry at a noticeable pace, but most of today’s AI platforms likely won’t survive the next few years, according to Acquire ...
Mercy Mugure first heard about business-process outsourcing (BPO) in the mid-2000s. Word of how the practice was transforming India, its global champion, reached Africa, which had largely missed out ...
French IT giant Capgemini’s agreement to buy business process outsourcing (BPO) major WNS for $3.3 billion may signal the revival of the IT-plus-BPO model, as analysts expect a wave of deals and ...
Spanish tech firm Indra is reportedly close to selling its business process outsourcing unit to Servinform, a fellow Spain-based company specializing in digital transformation services. The BPO ...
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