Los Angeles, California – October 17, 2025 – PRESSADVANTAGE – Rocket CRM has announced the deployment of a new automation ...

CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

Two technology platforms used by buy-here, pay-here and independent dealers are now integrated to make customer relationship management and other dealership management segments work more efficiently.

According to contact center software firm Playvox, to provide a true omnichannel experience, brands today recognize the need to assist customers in the platforms where they feel most comfortable. This ...

In most organizations, associating the CRM application with the business intelligence (BI) system can provide all the magical spells required to enchant customers and ensure their continued loyalty.

Microsoft has integrated Twitter functionality into its customer relationship management software. The company announced on Friday that its Dynamics CRM software will have a 'Social Networking ...

Salesforce, Inc. (NYSE:CRM) is one of the AI Stocks Making Moves on Wall Street. On October 16, Cantor Fitzgerald analyst ...

It's not a secret that out of all marketing strategies, email marketing has the best ROI. Depending on your source, you'll see that a single dollar spent on email can yield a return of $40-$50.

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Last month Intuit Inc. (the maker of QuickBooks Online) and HubSpot ...