A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into the age of sophisticated ...
While voice AI agents are already able to automate simple requests, automating complex workflows is still elusive, meaning ...
New AI-first, human-backed model delivers speed, scale, and empathy — outperforming both legacy and AI-only solutions SAN ...
Softbank is developing SoftVoice, a new tool for call centers that lets them change customers' voices with the click of a button. Customers who phone into support call centers could soon have their ...
Dash Voice AI automates scheduling-related phone calls, reducing call center workload and empowering patient self-service Relatient, the leading patient scheduling platform, today announced the launch ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Observe.AI has officially launched VoiceAI agents, a solution designed to ...
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To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min Call centers in government ...
Amazon.com Inc on Tuesday announced voice recognition as part of a suite of call-center services for businesses, as the company sees growing demand for its cloud tools during the coronavirus pandemic.
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