Chris Voss may be the best negotiator in the world. Voss is the FBI’s former lead kidnap negotiator, a position he held for four years. Since leaving the bureau, Voss built a business called the Black ...

World-renowned hostage negotiator Chris Voss spoke with The New York Times’ David Marchese in a Saturday podcast interview, where he discussed how President Donald Trump demonstrates empathy. Voss, a ...

Chris Voss shares insights on tactical empathy in written communication, the power of listening, and approaching interactions with curiousity for better connections. Taliban reacts to Trump's Afghan ...

If there’s anyone who knows how to build empathy and strengthen relationships with others, it’s Chris Voss. Voss spent over two decades in the FBI, where he worked on more than 150 hostage cases and ...