Some Citizens Bank customers who use the bank’s automatic bill pay feature are learning their bills aren’t actually being ...

Rhode Island-based Citizens Bank will close 15 branches nationwide, including four branches in Massachusetts, by 2025. The company plans on closing these locations to “evolve and adjust branch ...

This press release includes “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. All statements other ...

Citizens Bank will adopt a companywide noncompetitive reassignment policy as part of a settlement agreement resolving a disability discrimination lawsuit, according to a Nov. 22 announcement. It also ...

PROVIDENCE, R.I. (WPRI) — In an abrupt reversal, Rhode Island’s top lawmakers announced Monday they are moving forward with a change in the way that banks are taxed in order to align the state with ...

BUFFALO, N.Y. (WIVB) — If you’re a member of Citizens Bank, there could be some changes coming to your local branch. The bank told News 4 that its branch inside the Tops Friendly Markets location on ...

Don McCree is retiring after 10 years with the bank. Ted Swimmer, most recently the bank’s head of capital markets and ...

Citizens Bank plans to shutter its Keene branch on June 18, leaving the bank’s next closest branches in Brattleboro, Henniker and Milford. Branch Manager Nick Whalen confirmed Monday a letter has gone ...

Citizens Bank is aiming to deploy technology that will allow AI agents to plan, work and make decisions with minimal human oversight. Citizens is working with software provider UiPath, which at its ...