With the right communication strategies, you can bridge any communication gaps and keep your employees engaged, regardless of ...

In my last blog – Part II of this series - I discussed relevant issues in a generic way, arbitrarily stating that the end point of real communication is patient comprehension; anything less is ...

Last month, I went over a few basics to help public safety communications center managers understand some of the technological language involved in the work we do every day. I’m sure I’m not alone in ...

Face-to-face and phone time still beats screen time. Even with their great affection for the technology, teens still report, on average, spending more time physically with their friends doing social ...

Assuming that your radio batteries are charged, your communication hardware works and your dispatchers are in the loop, I guarantee that this series of articles will improve your fireground ...

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Neurons communicate by sending chemical signals called neurotransmitters across synapses, specialized connections between two individual cells. This communication requires a delicate and intricate ...

In my March 7th blog post, I noted that in certain patients, more explanatory effort by the treating doctor is required. This relates to several factors, the most likely of which are that certain ...