While no business is perfect, most business managers are continually trying to find ways to get closer to perfection. Without even knowing it, I think many of us are employing the Six Sigma DMAIC ...

Dr. Jim Kane addressed the Capability Maturity Model Integration (CMMI), ISO 9000, Information Technology Infrastructure Library (ITIL) and Six Sigma alternative frameworks for process improvement for ...

Industry Insights from Thomson Reuters Institute, a part of Thomson Reuters. How has the idea of process improvement taken hold within the legal industry in the wake of the pandemic? Fred Esposito of ...

Understand the background and meaning of Six Sigma and the five steps of the DMAIC process improvement flow: Define, Measure, Analyze, Improve and Control. Discuss what "Quality" means and how to ...

Applicable across all industries, this course enhances candidates’ problem-solving abilities and engages them in Lean Six Sigma’s industry-tested system for process variation reduction. Each session ...

“Process excellence is moving from a specialist function to a universal job requirement,” said Michael DiLeo, Director at MSI. “Our study shows that organizations want professionals who can reduce ...

One challenge for the business process movement has always been the tradeoff between deep analysis and improvement-oriented actions. Process analysis—understanding and measuring a process and the ...