Dear Sir: No. “Dear Sir” no longer cuts the mustard as a salutation for a business letter, especially a business letter to the large bureaucracy with which I am trying to communicate. Business, of ...

It's probably never a good idea to address a letter to a company if you want your communication to get to the correct person in a timely fashion. If you don't have the name of the exact person you ...

Dear Annie: I think there’s a better way to end the evening after you and your guests have had dinner and dessert than your response to, “To Leave or Not to Leave.” This is what we say: “Well, folks, ...

Business owners improve their public business image when their corporate policies are firmly established for professional communications. It has become commonplace for employees to be very informal ...

DEAR MISS MANNERS: Or should I say “Hi, Miss Manners!”? I have noticed that all email, and lots of snail letters, even business ones, start with “Hi” instead of “Dear.” I don’t like it, especially ...

Even in the age of digital communication, you still need a cover letter when you send along your resume for a job. The cover letter introduces you to the company. It also gives you an opportunity to ...

With ubiquity of e-mail communication we quite often come across situations where we have to write to persons whom we know only through email address. Generic email addresses such as [email protected] ...

Hey, Wall Street Journal's Dionne Searcey, Thanks for noting that the once-common salutation, "Dear," is rapidly disappearing from common usage in emails. The Wire understands that etiquette experts ...