Marketers and customer experience (CX) professionals undoubtedly stand at the precipice of a new era. An era fueled by the profound potential of artificial intelligence (AI), a technology promising to ...

NEW YORK--(BUSINESS WIRE)--Mphasis, a global technology company offering consulting, operations outsourcing and enterprise solutions, today announced the launch of the Mphasis Digital Customer ...

Global brands gain access to integrated customer experience management through expanded strategic alliance announced in New ...

CHICAGO--(BUSINESS WIRE)--Hero Digital, a premier digital customer experience agency, announced that it won multiple eHealthcare Leadership Awards for its progressive design, development, and creative ...

The Enterprise Digital Content Delivery project at the NTSB aspires to provide intuitive and timely access to data that is complete, accurate, and relevant. The Technology Modernization Fund (TMF), ...

In my previous article, I mentioned that digital commerce has become one of the key elements of a competitive strategy for many B2B companies. To achieve (or maintain) leadership, such companies need ...

Nuvoco earned this prestigious recognition for its Nuvoco Customer Portal - NuvoSETU, a unified digital B2B platform that ...

The evolution of digital experiences over the years has made it vital for businesses to refine their digital communications and deliver a seamless experience. With 72% of customer interactions now ...

As utility customers increasingly seek seamless digital interactions, a new study by J.D. Power finds that many electric, natural gas, and water utilities face challenges in meeting customer ...

To help its clients better take advantage of digital technologies, $1 billion IT solutions provider Mphasis has launched a solution set to help its customers use digital technology for better customer ...