It’s called “fast food” for a reason, but some restaurants do it better than others. A new report from Intouch Insights and ...

QSR speed of service improved slightly, but mobile orders, app payments and customizations have created more complex ...

Taco Bell emerged as the fastest, with an average wait of four minutes and 16 seconds, while Chick-fil-A, despite being the ...

Fast-food drive-thrus average five minutes and 35 seconds with 87% accuracy, and a study reveals friendliness and order ...

There are many fast food restaurants operating with a drive-thru only model. Drive-thrus may not be new to the world of fast ...

Is Chick-fil-A the best drive-thru in America? Find out why this Atlanta favorite tops customer satisfaction, even if it’s ...

As we continue to break down this year’s QSR Drive-Thru Report, one thing to keep sight of is how traditional operations are ...