Microsoft has made updates across its Microsoft 365 portfolio, spanning Microsoft Teams, Dynamics 365 along with various others that are more integrated than before. Teams and Dynamics 365 now partner ...
Mar 17, 2025 -- By: Johnny McCormick and Jacob Grimm-- Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and ...
At Microsoft's signature event this past week, collaboration priorities like improving workflow and communications came to the forefront. Here are the collaboration announcements that showed Microsoft ...