Affinity Bias: We all have a natural tendency to gravitate toward people similar to us in terms of race, ethnicity, gender, age and lifestyle. This unconscious bias can lead us to hire people who look ...

The fire service has enacted diversity initiatives for quite some time now and has enjoyed some progress, but not enough. Fire chiefs have expressed frustration with recruitment, hiring, retention and ...

In a world where things move a mile a minute, our brains are often tasked with processing large amounts of information within limited windows of time. When work requires that we multitask, under ...

In the intricate world of health care, where every choice can mean the difference between life and death, an unseen force quietly influences outcomes: unconscious health bias. This subtle yet powerful ...

Though a spotlight on racial injustice this year has brought awareness to unconscious bias in the workplace, there’s still a long way to go. Whether it’s talent acquisition, a promotion or even ...

Beneath every effective diversity, equity and inclusion strategy is an acute sense of uncovering the things that aren’t immediately obvious. These forces lurk in the minute details, biases, ...

How do you defeat unconscious bias? First, you need to know what it is. Unconscious bias (also known as implicit bias) refers to unconscious forms of discrimination and stereotyping based on race, ...

Have you ever interacted with someone over the phone or via email, and based on the name you see, the words chosen, and the sound of their voice, you construct a mental image of what they look like, ...

Implicit bias is a term that’s being used with increasing frequency, and you may nod your head when you hear it but not fully understand it. So, what is implicit bias, exactly? Psychologists define it ...

“Bias” is the word of the hour. Today, we are acutely aware of an especially pernicious form of bias: that which is unconscious, unintentional and implicit, perpetrated by those who deny that they ...

Bias is often thought of in the context of HR and staffing, but unconscious biases in customer service interactions can negatively affect your brand and thwart longer-term customer relationships.

This article is part of a content series on diversity, equity, and inclusion for Campaign Asia-Pacific and Greater China’s Women to Watch, created in partnership with EssenceMediacom. As discourse ...