“Shared services” in a business context means converging or streamlining functions to ensure the efficient and effective delivery of services — including information technology. IT shared services ...

Forbes contributors publish independent expert analyses and insights. I write about U.S. & international franchising, and legal issues. May 11, 2020, 06:17pm EDT May 11, 2020, 06:17pm EDT This article ...

Shared services often grapple with mountains of data associated with tasks which are crucial but are often repetitive and heavily reliant on data manipulation According to Gartner, 70% of ...

Back in 2010, when I was working in IT in local government, shared services were hailed as a lifeline. Councils were facing unprecedented budget cuts, austerity was biting hard and the subsidy for ...

The government’s shared services strategy is currently not on track to deliver value for money, according to the National Audit Office (NAO). An NAO report on the shared government services strategy, ...

The majority of government executives believe that shared services are important to helping them achieve their organizations' strategic goals, according to a study released recently by Accenture. As ...