Best Buy?s strategy to focus on creating positive customer relationships through streamlined service is being fulfilled with its new Geek Squad application, which provides support and appointment ...

A tipster who works for Best Buy has told us that the company on Tuesday began implementing a “restructuring plan,” which is PR-speak for massive layoffs and the reason your Geek Squad appointment has ...

The PS4 release date is this Friday and the Xbox One a week later, and for shoppers who have money to burn or no clue how to connect cables, Best Buy’s Geek Squad will help you out. The Geek Squad ...

In May, Best Buy will begin "consultation services" in about 200 U.S. stores, where customers will be able to schedule appointments, according to a corporate blog post Tuesday. Each customer will have ...