A class action has been filed in the District of Delaware claiming HP Inc. has knowingly continued to sell laptops prone to becoming unusable when a plastic hinge part breaks. The complaint lists ...

Laptop hinges transfer a surprisingly large amount of force, especially when you open and close your laptop screen. This makes them susceptible to wearing out over time. At first it might be subtle, ...

After reading Robert Cringely’s articles on HP’s problem with cracked hinges on some laptops, James felt he was entitled to a free fix on his HP Pavilion DV9000, too. Instead of the easy fix he ...

We help a Which? member who is struggling to get HP to honour its warranty after his laptop fell apart. I bought an HP Notebook 17 laptop in 2020 with a three-year Care Pack that promised to repair, ...