Question: I was wondering if you could give me some advice on the proper way to resolve snow buildup over my high-efficiency furnace exhaust and intake vents. The vents come out of the foundation ...

KALAMAZOO, Mich — With blizzard conditions expected to begin late Thursday through Saturday across much of West Michigan, plenty of snow will be blowing and drifting around your home. Heating and ...

Pittsford, N.Y. — Your furnace keeps you warm during a snowstorm, but it's important to remember it can lead to a dangerous situation because of the snowfall outside your home. Rick and Cathy Haverty ...

As the temperatures are dropping, your furnace is working even harder. Something you may have noticed is snow and ice building up around the vents of your high-efficiency furnace. Balcaen & Sons owner ...

Q: We have a high-efficiency condensing furnace that vents out a side wall. Should I be concerned about the icicles I see built up on the plastic pipe outside the house? -M.C. Kalamazoo. A: No. What ...

If you notice water on the floor around your high-efficiency furnace, don’t panic. It could just be a clogged condensate line, a common problem caused by a buildup of sludge in the pipe. While it is ...

Bob is a service technician who is well trained and nationally certified. However, he has sometimes suffered from the same confusion that all technicians occasionally do — the facts that he gathers ...