Central IT departments used to make sense. When technology was complex and custom-built, you genuinely needed a dedicated team of specialists to keep things running. That was the only option available ...

Cloud computing, smartphones and as-a-service software products are killing off the traditional, ‘dark days’ IT department, says printer manufacturer Brother Online services and workers choosing the ...

Many IT departments are struggling, not just with technology but also with their organizations. Consider how end users expect the same convenience they enjoy on their personal devices while legal ...

Transition Partners – The news over the past few years has had a stream of stories about business disruption as a result of faulty information technology (IT), where dysfunctions have a cascading ...

At some time or another, you have almost certainly looked around your workplace and wondered why it doesn’t seem to operate as well as you think it should. It could be processes that don’t seem to ...