A British Gas customer says their smart meter broke and the firm failed to fix it – and now they owe £202. One customer contacted energy supplier, British Gas, and asked it to send an engineer to fix ...

On the face of it, smart meters are dull. While houseguests might marvel at a heat pump or solar panels, these little boxes are hidden away in a cupboard and largely ignored. But these devices, which ...

Brits will now be entitled to £40 compensation from their energy suppliers under new Ofgem rules. The energy regulator ...

LONDON, Feb 21 (Reuters) - British energy regulator Ofgem on Wednesday said two more suppliers will be allowed to resume forced installation of pre-pay meters in the homes of some people who are not ...