Johanna is Merck's VP, Global Communications and Strategic Operations and CoS to the EVP and Chief Communications & Public Affairs Officer. Communication has long played a key role in enterprise ...

Any mortgage lender will tell you that clear and rapid borrower communication is critical to effective customer care. Homebuyers think about their purchase journey 24/7, and any delay in communication ...

We tend to think of communication and collaboration as natural outcomes of working together. As soon as two people (or a hundred or a thousand) start working in tandem, they necessarily talk, share ...

Everyone communicates in one way or another, but very few people have mastered the skill of truly effective communication. Breakdowns in communication occur all too often and usually lead to a wide ...

I recently gave presentations about venture capital to four different audiences—my child’s 6th-grade class, university students, my father’s pension club, and a team at Amazon Web Services (AWS). Each ...

Effective communication is the cornerstone of leadership effectiveness. It builds relationships, inspires trust and fosters a shared vision. Google's Project Oxygen identified communication skills as ...

Those who do not define and explain their messages so they can be understood cannot lay claim to being effective communicators. Communication is a two-way street. Communication cannot effectively take ...