As nonprofits navigate challenges brought forth by the COVID-19 pandemic, they look at their financial bottom line to decide what to increase and what to decrease. In this session. Myra Goodman Smith ...
The pandemic era has truly accelerated the forces of digital transformation. But what exactly does digital mean? Right from the mainframe era and even earlier, various forms of ICTs have been around ...
The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Customer Journey Mapping vendors. SuiteCX by QuestionPro, with its comprehensive technology for ...
Dr. James McCaffrey of Microsoft Research presents a full-code, step-by-step tutorial on technique for visualizing and clustering data. A self-organizing map (SOM) is a data structure that can be used ...
QuestionPro is the only company to lead both categories, a testament to its belief that journey mapping and VoC should be a single holistic process. The QKS Group formerly known as Quadrant Knowledge ...