Microsoft on Wednesday introduced a preview of Copilot in Dynamics 365 Field Service, plus other "frontline worker"-type product positionings. Organizations using Dynamics 365, Microsoft 365 apps, ...

Microsoft today announced that it has acquired FieldOne, a company with software for managing the activity of field workers. Terms of the deal weren’t disclosed. The deal comes four months after the ...

Generative AI is developing a reputation for helping office workers with tasks like drafting emails, writing code, and summarizing documents. Now, a set of new product features from Microsoft aims to ...

A new artificial intelligence tool from Microsoft offers a window into how AI might create new efficiencies at your business. G&J’s technicians are tasked with repairing and installing appliances such ...