Seattle-based location technology company Glympse is announcing a new partnership to help users of Microsoft Dynamics 365 Field Service track house calls. Starting today, companies that use the ...

Microsoft on Wednesday introduced a preview of Copilot in Dynamics 365 Field Service, plus other "frontline worker"-type product positionings. Organizations using Dynamics 365, Microsoft 365 apps, ...

Generative AI is developing a reputation for helping office workers with tasks like drafting emails, writing code, and summarizing documents. Now, a set of new product features from Microsoft aims to ...

Microsoft today announced that it has acquired FieldOne, a company with software for managing the activity of field workers. Terms of the deal weren’t disclosed. The deal comes four months after the ...

Field service changes as technology changes. Paper-based, on-site systems have given way to field service management software and cloud-linked solutions. Artificial intelligence, machine learning, ...

A new artificial intelligence tool from Microsoft offers a window into how AI might create new efficiencies at your business. G&J’s technicians are tasked with repairing and installing appliances such ...