Matt Asay is a veteran technology columnist who has written for CNET, ReadWrite, and other tech media. Asay has also held a variety of executive roles with leading mobile and big data software ...

Microsoft's decision to replace its Premier Support model with Unified Support has been a costly one for many enterprises. According to Gartner’s most recent Market Guide for Microsoft Product Support ...

Microsoft Lync combines different forms of communication such as telephony, mail, chat, document sharing and videoconferencing into one singular communication solution. Support for Lync was previously ...

Microsoft announced its new Microsoft Services Premier Ultimate support service Monday. The new plan joins the Microsoft Services Premiere Support line of offerings with an enterprise-class support ...

ST. LOUIS, March 9, 2020 /PRNewswire-PRWeb/ -- US Cloud today formally announced the recent launch of the US Cloud Premier Support for Microsoft Technologies - Reseller Program, a channel program that ...

Microsoft revised its Custom Support Agreement (CSA) program on Monday, signalling possible higher costs for suppport for customers with certain versions of the company’s software. Microsoft says it ...

Microsoft Corp. Sitz In Redmond Corp. (Microsoft), Redmond, Washington, has been awarded a non-competitive, firm-fixed price, single award, indefinite-delivery ...

It could become more costly for customers who have older versions of certain Microsoft Corp. software to continue purchasing support from the vendor. Microsoft today revised its Custom Support ...