Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Every day, IT departments engage in a tug of war. They want to drive down the number of calls to their help desk and improve the overall efficiency and experience of the users. In some ways, recent ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Just a decade ago, few people really knew how damaging a sedentary desk job could be for one’s health. From carpal tunnel to herniated discs to muscle aches everywhere, plus the need to mainline tea ...

Recently, I’ve gotten really into ergonomics. Since the pandemic—and after a spate of injuries from poor posture, bad habits, and a general lack of body awareness—the importance of a comfortable ...