After three-and-a-half years, the material on the sectional Michael bought from Jerome’s Furniture started peeling away. “My wife would just rest her head here as we’re watching television and it ...

PINELLAS PARK, Fla. — Furniture is often an investment for families. You spend time and money to find what you want. What do you do when after a couple of years, the quality is not what you expected?

What one suburban woman didn’t know about her living room furniture nearly cost her $2,500 – and she wasn’t alone. Batavia mother Kelly Lotriet bought two bonded leather couches and a chair from ...

“The leather comes off in little pieces that peel off,” Marianne Ash said. Marianne said there’s less and less of her couch to sit on every day because the surface of the couch is peeling and falling ...

When you pay thousands of dollars for leather furniture, you expect it will last. A Garner viewer was surprised when his couch set started peeling. When he wasn't satisfied with the response of the ...

Marcia Alacan called NBC 6 Responds after noticing the material her recliner is made of peeling off. “I feel very very bad because I want something that’s real,” Alacan said. “And for the amount that ...