Congress mandated in 2008 that federal safety regulators create an easily accessible, fully searchable database of consumer complaints about a wide variety of products. That was the easy part. The ...

You're having a problem with a product or service, and the company says you're out of luck. Maybe it's an appliance with an expired warranty. Or perhaps your insurer low-balled your claim for damages ...

A brand of coffee creamer has been recalled after the manufacturer "received complaints of spoilage and illness" from customers who used the product. More than 12,500 cases of two International ...

CHICAGO, Illinois (InvestigateTV) - No one can say how many lives Danny Keysar has saved. His death in 1998 fundamentally changed operations at the U.S. Consumer Product Safety Commission, or the CPSC ...

Customer complaints are an inevitable part of running a business. Sometimes, despite our best efforts, customers may have a bad experience or encounter unfortunate situations that lead them to ...

Congress members say consumer site wastes taxpayer money and hurts businesses. July 6, 2011 — -- With lawmakers still debating the deficit and whether to raise the nation's debt ceiling past ...