Vonage, an Ericsson company, has introduced a new AI-powered fraud detection and identity verification solution designed specifically for contact centers. The Agentforce Identity Insights and Fraud ...
Vonage Holdings Corp., a closely held telephone company, will sell its Internet-based phone service through stores owned by RadioShack Corp., the third-largest U.S. electronics-store chain. RadioShack ...
A telecoms provider owned by Swedish group Ericsson has been fined £700,000 after some UK business customers could not connect to emergency calls for more than a week, Ofcom has said. The UK ...
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