They claim repair requests are dragging on for weeks, appointments are canceled at the last minute, and they're left without the appliances. Sears Home Services says it takes care of every customer as ...

Towson, MD -- We've all been there: The utility or appliance dealer says you must be home within some large window of time on a certain day for its employees to come hook up your phone or deliver your ...

Hundreds of Sears customers are claiming that the company's home services division is in shambles. The department, which is responsible for home repairs, is failing to fix faulty or broken appliances ...

Q: Last week my stove went out and I needed a repair. I called Sears and they requested my credit card number prior to accepting the service call. I refused. I called a second local company, and they ...

Sears, Roebuck and Co. will paint your house, zap your termites, install your garage door-opener and repair almost anything from your VCR to lawn tractor to sewing machine. But Sears won’t send out an ...