In the current economic environment, CIOs are in the crosshairs of competing demands. They are under pressure to cut IT spending even though their organizations are more reliant than ever on a growing ...

Back in 2010, when I was working in IT in local government, shared services were hailed as a lifeline. Councils were facing unprecedented budget cuts, austerity was biting hard and the subsidy for ...

The UK government’s shared services strategy is unlikely to ever reach its full potential, according to the National Audit Office (NAO). A report by the auditor into the strategy, which was officially ...