Consistent procedures increase your odds of performing consistent, high-quality work. A Standard Operating Procedure, or SOP, is a document that provides step-by-step instructions on how to perform a ...

We use a lot of examples in this book, which seems particularly appropriate considering that the book is all about learning from examples! There are several standard datasets that we will come back to ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...