(CNN) — As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. (CNN) — As Social Security Commissioner ...

As the Trump administration cuts staff and field offices at the Social Security Administration, seniors dialing the 800 toll-free number have spent an increasing amount of time on hold. The average ...

Timely reporting of changes like banking details, address, or income through your my Social Security account helps prevent delays or suspensions in SSA payments.

Recent spending cuts included a department within the Social Security Administration that helps members of Congress deal with issues raised by their constituents.

Social Security works with our Office of the Inspector General to protect you from scams that use Social Security as bait. Section 1140 of the Social Security Act allows OIG to impose severe penalties ...

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. “We had a bold goal of single-digit wait time on ...