Garth Brooks performs "Sorry Seems To Be The Hardest Word" at the 2024 Gershwin Prize. Garth Brooks performs "Sorry Seems To Be The Hardest Word" at the 2024 Gershwin Prize for Popular Song concert ...

Elton and Bernie were right. It's pretty absurd how hard it is to say, "I'm sorry." A good apology begins with the phrase, "I want to apologize to you for (insert your screw-up here)." You might go on ...

There is a song that Ray Charles and Elton John recorded together titled, “Sorry seems to be the hardest word.” It named the point that relationships can only be sustained when people are willing to ...

Many years ago, my husband and I had hired a babysitter and were out on a “date night.” As we stood in line to go to a movie, he nodded at someone who was passing by and then said to me, “He’s on a ...

We've had some mea culpa moments in the past year, but not nearly as many as there might have been. Crisis management expert Leslie Gaines Ross analyzes the psychology behind public apologies. From ...