If building a company were like planning a wedding, customer service is frequently the second cousin who’s invited when slots open up on the attendee list. Many believe that it’s not as critical to ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. But what happens when someone gets stuck in the process? Is there an expert that can help? Does ...

Customer care centers are the modern-day version of call centers, and they’ve become an integral part of Portland’s technology ecosystem in a surprisingly powerful way. Website maker Squarespace ...

This content was produced in partnership with Squarespace. It’s been clear from the very start that Squarespace was building and planning something truly special. If you don’t already know, you can ...

The New York-based website builder has expanded to Portland, raised $40 million in investment and added tools such as logo design and integration with Google Apps and Getty Images since the beginning ...