TAMPA, Fla. - Governor Rick Scott told 10Investigates Thursday, the 63rd day of SunPass disruptions, the state has decided to reimburse Floridians who are charged bank overdraft fees related to ...

TAMPA BAY, Fla. – After 84 days of SunPass account disruptions, billing errors, and customer service nightmares, it still does not appear as anyone at the Florida Department of Transportation – or the ...

TAMPA BAY, Fla. - Internal Florida Department of Transportation emails from mid-June – when a SunPass system overhaul started to meltdown – reveal private discussions between executives and ...

TAMPA BAY, Fla. – As problems continued to mount for the Florida Turnpike Enterprise's SunPass system and a backlog of toll transactions grew to more than 100 million, the state didn't hit its ...

TAMPA, Fla. -- The CEO for Conduent, the politically-connected company behind the SunPass mess, told investors Wednesday the now 69-day tolling disruption was under control. TIMELINE: How ...

TAMPA BAY, Florida – 10Investigates has learned the personal data of some SunPass customers was compromised, but the Florida Department of Transportation (FDOT) never made the problems public. And, ...

TAMPA BAY, Fla. - As a flood of backlogged SunPass charges are pushed onto customers' accounts, creating a flood of customer service problems, one state lawmaker is asking the governor to remove FDOT ...

TAMPA BAY, Fla. – As millions of Florida drivers continue to wait for more than a month's worth of tolls to hit their SunPass accounts, the state continues to struggle with both the mechanics and the ...

Travelers make their through a third-level walkway at Miami International Airport, at the junction of the Dolphin and Flamingo parking garages and the new MIA Mover stop. The airport plans to end ...