If you want a McFlurry, there’s about a one-in-four chance that the machine making it is broken. The problem is so common that there’s a website that tracks it and an FTC investigation asking hard ...

The inside of a Taylor C709 ice cream machine, as seen from the back with the cover over the electronics removed. (Credit: iFixit) Raising a likely somewhat contentious topic, iFixit and Public ...

McDonald’s soft-serve ice cream machines are regularly broken, and it’s not just your perception. When repair vendor and advocate iFixit was filming a video about the topic, it checked tracking map ...

Consumer advocacy group Public Knowledge today hailed a decision by the US Copyright Office to “grant an exemption specifically allowing for repair of retail-level ...

But there is more at play. Many are familiar with the experience of visiting a McDonald’s only to be told its menu of ice cream-related items is off the board due to the machines being down. At given ...

When I was in junior high, my buddies and I would walk to McDonald’s after Friday night dances. On one occasion, my buddy, Tree, ordered a hot fudge sundae. The person taking his order asked if he ...