MCI has so far found nothing wrong with the company’s call routing practices, after what MCI officials call an extensive internal investigation, even though rival telecommunications carrier AT&T Corp.

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Reporters obtained the following quote from the background information supplied by the inventors: “Call centers may receive a high volume of calls that are routed through interactive voice response ...

Cutting-Edge Telecom Platforms for Combatting Fraud, Streamlining Operations and Maintaining Compliance Take Center Stage at CCA Annual Convention As telecom networks face mounting pressure from fraud ...

The FCC today announced that wireless calls to 988 will be routed to nearby suicide & crisis centers based on the caller's actual location, instead of the previous area-code-based routing. This will ...