Messages of any type can be saved, answered, filed, sorted and forwarded. While UM is restricted to recorded messages, unified communications technology extends UM by adding real-time access to ...

The real-time redirection of a voice, text or email message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones can be routed to the user's ...

Communications used to be a thing. Now, in 2017, communications is a platform. So much is this so that we find firms specializing in the so-called 'Unified Communications' space. Pushing this concept ...

Image credits: Visual Generation/stock.adobe.com. I’ve been preaching the value of unified communications for the longest time — first working at a Cisco partner and then a Microsoft partner. The ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Worldwide unified communications and collaboration (UC&C ...

8x8 eXperience: eXperience Nextiva: Nextiva 3CX: 3CX Slack: Slack Cisco Webex: Webex Zoom: Zoom RingCentral: RingCentral Microsoft Teams: Teams As businesses have become increasingly globalized and ...

Unified communications as a service brings voice, text chat, meetings, and other communication technologies together into a single integrated platform. Here’s what to look for when shopping for a ...