Be clear and concise about what your problem is and what you want from customer service. It might even be a good idea to write a short script to help you stay on track during the call.

Customer service availability Monday through Friday from 8 a.m. to 5 p.m. doesn’t cut it anymore. Especially when a customer has an issue that they want to be resolved immediately.

Technical support can often be provided via telephone or email; technical service usually requires travel to the customer’s site. Career Paths From entry-level technical support positions, many ...

Miami Online students have access to comprehensive technical support to ensure an equitable and accessible learning experience from start to finish. Our dedicated support services are here to assist ...