By listening with care and speaking with empathy, you can stop someone from being mad at you while respecting their anger.

The Punisher's Frank Castle never set out to be a hero. He has no interest in saving the world or following anyone’s rules. What he cares about is simple.

A s the foundation upon which practically all forms of high fantasy were written, The Lord of the Rings franchise has some absolutely iconic lines that, even those who have not re ...