From door-to-door sales to cloud marketplaces – Nick Heddy knows a thing or two about the way IT selling has changed. Over a ...

Microsoft Corp. has announced the launch of new AI-powered Sales Agents designed to help businesses accelerate deal cycles and boost productivity by automating key sales tasks.

Salesforce uses TDX event to showcase AI platform Agentforce 2dx as Microsoft takes direct aim at the CRM market with its new ...

Autonomous agents, agentic artificial intelligence (AI), or AI agents seem to be all the rage lately. Most recently, Salesforce CEO Marc Benioff ...

Salesforce stock slipped Thursday, giving up gains on the launch of an updated version of its Agentforce AI too.

While the solutions have a lot in common, Salesforce is getting closer to a "real" AI agent and offers more ways to customize ...

The future of data is one of flexible, natural ways of representing information—data that is organized less like tables and ...

Microsoft claimed that Sales Agent can operate autonomously to grow the sales team's lead pipeline. It can research potential leads, set up meetings with the contacts, and reach out to customers. The ...

Learn more about the two new AI tools from Microsoft, dubbed Sales Agent and Sales Chat, that are poised to help the company ...

One of the most transformative advancements in recent years has been the rise of AI agents – specialised, autonomous systems ...

The latest updates will help the CRM software provider leapfrog over its rivals in the agentic AI market, analysts say.

The company’s Import Specialist Agent automates tariff analysis and pricing adjustments, helping businesses adapt instantly ...