First, AI agents can perceive things about the world around them.

The best use cases for agentic AI today are where speed, scale, and structure matter more than creativity or deep expertise.

In late 1999 the online fashion startup Boo.com launched its website, which featured a virtual shopping assistant. The avatar ...

AI agents are redefining digital interactions. Find out how they enhance search, automate personalization, and drive business efficiency.

What is the best way for companies to integrate artificial-intelligence agents into the customer experience? How much leeway do you give them to answer customers’ questions? What are some of the ...

What then followed was “agentic AI,” where AI agents can be given a complex goal, use their new reasoning power to work out the complex steps necessary to achieve that goal, and then ...

AI agents execute tasks based on commands; and agentic AI sets its own goals, makes decisions, and adapts to real-world feedback. Generative AI is all about creating — whether it’s text ...

Before we discuss what could follow agentic AI, we should first understand how big a deal AI agents could be. What exactly are AI agents? In a nutshell, they're software programs that use AI to ...