The US economy seems OK on the surface. GDP growth has been north of 3% for the last two quarters, and conditions in the ...

BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in ...

Ask ChatGPT whether AI will replace humans in the customer service industry, and it will offer a diplomatic answer, the summary of which is "they will work side by side". Humans though, are not so ...

Cover Pro Roofing, a family-owned roofing contractor with more than fifteen years of experience, announced today that it has been recognized for maintaining strong levels of customer satisfaction ...

Samsung Electronics America, in partnership with Harte Hanks, recently opened a new customer service call center in Mauldin. The 14,000-square-foot facility at 701 Brookfield Parkway, near Woodruff ...

Cal Thomas did not give the complete quote made by Trump about Charlie Kirk’s murder and the forgiveness by his wife. So, from the transcript: Charlie said: “I am not here to fight them. I want to ...

MIAMI--(BUSINESS WIRE)--Fibernow, a leading fiber broadband provider backed by DigitalBridge Group (NYSE: DBRG), has implemented a series of strategic enhancements to its customer service operations, ...

NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...

If Trump is now the self-appointed chairman of the John F. Kennedy Center for the Performing Arts, and he’s kinged himself the host of the Kennedy Center Honors upcoming December TV show, why is he ...

DENVER — Dan Smoker was trying to salvage a dream vacation, but it ended up in a nightmare. His call to United Airlines' customer service line ended with him talking to someone else who charged his ...