The Pensions Administration Standards Association (PASA) has published guidance focused on data quality as well as a data improvement plan template.

Microsoft is pushing enterprise computing toward self-running platforms where AI agents watch, diagnose, repair, and optimize systems continuously. Here's its vision and what it hopes to solve.

Here's how a clean, organized workspace shapes first impressions, trust and overall customer experience — often before a ...

CenterPoint says its $2.9 billion plan aims to build the most resilient coastal grid in the country. CenterPoint says its ...

Houston ISD shared a draft of its district improvement plan for the 2025-26 academic year, which outlines eight goals and six key actions the school system is aiming to achieve. HISD previously ...

The Canada Revenue Agency (CRA) has launched a 100-day Service Improvement Plan to address ongoing service issues and help Canadians receive faster, more reliable assistance. The initiative runs from ...

MIAMI--(BUSINESS WIRE)--Fibernow, a leading fiber broadband provider backed by DigitalBridge Group (NYSE: DBRG), has implemented a series of strategic enhancements to its customer service operations, ...

ALBANY, N.Y. (NEWS10)—-The New York Public Service Commission voted six to one to approve a long-term gas plan for National Grid Companies. During Thursday’s Meeting, the controversial North East ...

During public meetings on Wednesday and Thursday, the Idaho Transportation Department will share proposals for improving safety on Kootenai County roads. Witness video captures moments after UPS ...

If the company fails to meet the standards it has set for customers, plan sponsor clients will get a 50% credit toward their next invoice. Human Interest has expanded its customer service guarantee, ...

Congestion on McGillivray Boulevard? Is that the concern? I wonder if the Save Vancouver Streets folks remember when MacArthur was four lanes. Since it was converted to two lanes, I’ve never witnessed ...

New microtransit options to fill the gaps in fixed-route local bus service and rail service. improvements that can get customers from New Haven to Grand Central in under 90 minutes. Over 6,000 trips ...