What it is Insignia 50″ Class F50 Series LED 4K Smart Fire TV brings 4K detail and HDR10 to a living room–friendly size and ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

Smarsh has launched an AI-enabled experience on Smarsh Central, its award-winning digital support platform, for a select group of customers and partners. Powered by Agentforce, this innovation will be ...

Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently. Benioff made the comments while discussing how the new ...

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Salesforce CEO Marc Benioff has confirmed a major restructuring of the company’s workforce, cutting 4,000 support staff as artificial intelligence takes on a larger share of customer-facing operations ...

Salesforce has replaced thousands of workers with agentic AI CEO Marc Benioff said he “need[s] less heads” to clear a backlog Humans still bring valuable creativity, but AI adds efficiency Salesforce ...

The Singapore’s Best Customer Service 2025/2026 rankings are based on the results of an independent online survey. The respondents are customers in Singapore who have made purchases, used services or ...

A “longtime” Hertz customer says he is “done” with the car rental company after he claimed that the AI-powered damage detection system improperly flagged a nonexistent mark on the vehicle — even ...