Instagram has resolved a security issue that allowed several users’ accounts to get hacked. The attack appeared to rely on tricking Meta’s own AI-powered support chatbot into granting access to a ...

Meta’s AI support chatbot proved unusually helpful to hackers looking to steal and resell notable Instagram accounts—the hackers simply asking the bot to change the accounts’ associated email ...

Chatbots like ChatGPT are powerful because of their simplicity: Ask just about anything and you’ll get an answer. But the answer you get depends on a lot more than what you type. Behind the scenes, ...

Katie covers the impact of health technology on patients, clinicians, and businesses. Her stories explore the price tag of clinical AI, digital health at the FDA, and the boom in direct-to-consumer ...

It might be time to break up with your chatbot. The reasons for moving on—or at least trying a new one—are piling up fast. Companies are constantly releasing new AI models with more powerful ...

Dr. Saini is a psychiatrist and Dr. Bailen is a psychologist at Massachusetts General Hospital. As the use of large language models like ChatGPT, Claude and Gemini has surged, we’ve heard about ...

During the first world war, the British government was looking for ways to help people stretch their limited food supplies. It found pamphlets from a noted 19th-century herbalist who said rhubarb ...

The AI industry will tell you it wants to make AI chatbots more ‘human.’ Why? Because tricking you into a state of hyper-attention is good for business. They say you can find anything on Amazon. Now, ...

Customer conversations with chatbots can include contact information and personal details that make it easier for scammers to launch phishing attacks and commit fraud. Since Sears is still a trusted ...

Part of what makes us human is the unique way we think and solve problems. But using large language models like ChatGPT might be eroding this uniqueness and leading humans to think and communicate the ...

Eight of the 10 most popular AI chatbots were willing to help plan violent attacks when tested by researchers, according to a new study from the Center for Countering Digital Hate (CCDH), in ...

With hundreds of millions of people turning to chatbots for advice, it was only a matter of time before tech companies began offering programs specifically designed to answer health questions. In ...