The study also found that consumers are turning away from AI and automation when it comes to customer service.

Last week, Ms Korbel was at Olivia’s Tree – planted in her memory in Dovecot – to meet partners from the Evolve programme as well as Tim Edwards, whose daughter Elle Edwards, 26, died in a shooting ...

There are 100 community diagnostic centres across England offering out-of-hours services, 12 hours a day seven days a week ...

Conservationists call for more action to protect chalk streams after 10 years of monitoring shows major falls in river insects.

Slang terms popularised by social media are among the thousands of words added to the Cambridge Dictionary this year.

Roy Keane and Micah Richards rowed over Altay Bayindir’s culpability for Arsenal’s winner against Manchester United. The United keeper was unable to deal with a first-half corner under pressure from ...

Dry weather is set to continue for most of the UK following last week’s heatwave. Parts of the country could see temperatures reach 27C on Monday and Tuesday. A northeasterly breeze means northern and ...

Other projects could also be made ‘faster’ by a drive to scrap and streamline environmental rules, Steve Reed said.

Leeds boss Daniel Farke is convinced the signing of Dominic Calvert-Lewin is a gamble worth taking. The 28-year-old striker, dogged by injury in recent seasons, became a free agent this summer, ending ...

A 'grand' Georgian bed and breakfast in North Yorkshire has hit the market for £650,000. Rosedale House on Pottergate, Richmond, is described as a Grade II listed Georgian property with seven bedrooms ...

New Rangers signing Jayden Meghoma declared himself “hungry and excited” to get going at Ibrox after being reunited with Russell Martin. The 19-year-old left-back has joined Rangers on loan in a deal ...

Sir Sadiq Khan spoke about his dealings with Nicola Sturgeon as he appeared at the Edinburgh Fringe Festival on Sunday.