Route: Track Everything In One Place
Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.
Customer Service Agent Learning Guide – Route
Your login credentials will be the account information that was used to set up Route. If you were not the primary user to set up your store account and need access, please contact your account manager to …
Route
Forgot Password Enter your account's primary email to reset your password.
How to check the status of a claim – Route for Shoppers
Once you’ve filed a claim on a Route-protected order, you will receive email updates from our team to keep you updated on progress. You may also check on your claim’s progress any time, anywhere, by …
How to file a claim - Route for Shoppers
You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when your claim …
Package Tracking – Route for Shoppers
Package Tracking About tracking Route mobile app tracking FAQ Can I track my order without the Route app? Tracking how-tos How to add an order manually to the app How to share your order …
How Route’s claims process works – Route
If it qualifies for coverage, Route automatically initiates whichever resolution your customer selected during the claims filing process—a replacement order, refund, store credit, gift card, etc., based on …
Route
Route Brand Portal
Route
Good Morning! When you have new shipments, you can track them here.
What does my tracking status mean? – Route for Shoppers
Tracking statuses can be confusing. We’re here to help. Below is a list of some common shipping updates that you may encounter while tracking your package, as well as a corresponding explanation …